The workplace safety failures Yorkshire businesses are being warned not to overlook, as 680,000 workers a year injured

Susan Phelps, Catastrophic Injury Senior Solicitor at Optimal Solicitors

Yorkshire businesses are being warned not to overlook recurring workplace safety failures, as hundreds of thousands of workers across the UK continue to suffer injuries each year.

Every year, hundreds of thousands of workers are injured on the job and for many, the impact does not end with the accident. Recovery can affect income, routine, mental wellbeing and family life, especially when employers dispute responsibility.

New data from personal injury specialists at Optimal Solicitors shows the average workplace injury claim handled last year took 586 days to resolve, with general damages averaging £10,761. Some cases settled in just 23 days while others exceeded 2,000 days.

The firm says the findings should act as a reminder to Yorkshire employers of the importance of maintaining robust and up-to-date health and safety procedures across all areas of the workplace.

Susan Phelps, Catastrophic Injury Senior Solicitor in the firm’s Multitrack team, comments:

“The stats around workplace injuries represent a failure by employers to follow industry standards and relevant regulations to keep their employees safe. While an employer might follow health and safety procedures, we often see corner-cutting as a result of time and money pressures. This can, and does, turn people’s lives upside down in an instant.”

The four recurring workplace safety failures behind serious injury claims

1) Equipment maintenance and inspection failures

Poor servicing, missed maintenance checks and failure to inspect potentially hazardous equipment properly all feature in serious workplace accident claims. Susan comments:

“In serious injury cases, equipment failure is usually the end point of gradual neglect, rather than single dramatic malfunction and what we often uncover is a pattern of missed inspections, undocumented repairs or machinery being kept in circulation long after it should have been formally taken out of service.

“The legal difficulty is that these gaps tend to be invisible until something goes wrong, which means responsibility is frequently disputed after the fact rather than prevented in real time.”

2) Inconsistent and insufficient training

Employees may not receive adequate training for their role, or may be asked to carry out tasks they have not been trained to do.

“One of the most consistent issues we see is the assumption that familiarity in a role equals competence. Employees are often described as ‘experienced’ or ‘shown once’, which in practice becomes a substitute for structured training.

“In a legal context, that distinction becomes critical because when something goes wrong, the question is not whether someone had been around the job, but whether they were properly equipped to do it safely and consistently under pressure.”

3) Outdated or incomplete risk assessments

Some employers fail to carry out suitable risk assessments for the wider workplace or a specific role. Regular refresher guidance, such as toolbox talks, can also be lacking.

“Risk assessments are one of the most common documents we are shown in claims but also one of the most frequently outdated. The issue is that they often reflect a version of the workplace that no longer exists after staffing structures have changed, equipment has been replaced and processes have evolved, yet the paperwork remains static.

“In practice, this creates a false sense of compliance, where a document exists but no longer meaningfully reflects the real operational risk.”

4) Availability of personal protection equipment

Unsuitable PPE, or PPE procedures not being properly followed when staff work with chemicals, sharp tools or other hazardous materials, continue to feature in claims.

“PPE is almost always present in some form but presence is not the same as protection and the cases we see tend to involve a breakdown between policy and behaviour where equipment is available, but not consistently enforced, not properly fitted, or not realistically integrated into workflow pressures.

“In legal terms, it’s not just about ascertaining whether PPE existed, but whether it was genuinely embedded into how the work was actually being done.”

Why do some workplace injury claims take years?

According to Susan, rising claim durations are being driven by a combination of procedural and evidential challenges that often emerge after the incident itself. Susan comments:

“It is increasingly common for liability not to be admitted at the outset, particularly where injuries are serious or where claim values are high. As a result, the process of establishing what happened, and who is responsible, can take a significant amount of time.

“These delays are compounded when multiple parties, insurers and regulatory bodies are involved in parallel investigations.”

“It’s crucial that employers do not just respond after an accident has happened, but learn from previous incidents and make meaningful improvements to protect their staff. Only when health and safety is treated as an operational priority can we hope to reduce the number of serious workplace injuries.”

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